Returns & Warranty

Inspect Before You Take It

Every part is tested and inspected together with you at the point of sale or pickup. What you collect is what you have confirmed working — so there are no surprises later. We encourage you to check fit, condition and function before you leave or before delivery is accepted.

Returns Policy

• All sales are final once an item has been inspected and collected or once delivery has been accepted.
• Faulty on arrival: must be reported the same day, with the item unused, in its original packaging, and with proof of purchase. We verify the fault; if confirmed genuine, we replace the item or refund it.
• Wrong item ordered by the buyer: an exchange may be considered the same day only, if the item is unused and unopened. Return logistics and costs are the buyer's responsibility.
• Fairly-used appliances are sold as-inspected after joint testing and are a final sale.
• Items that have been installed, fitted, powered, modified or tampered with are not eligible for return.

Warranty & Guarantee

Parts are sold as tested at the point of sale. We do not offer an open-ended warranty, and any cover ends once an item is installed or put into use.

Not covered:

• Misuse, incorrect installation or fitting by the buyer or a third party.
• Electrical surge, unstable power, or generator/inverter faults.
• Normal wear and tear, water damage, or physical damage after collection.
• Tampering, repainting, or removal/alteration of identifying marks.